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- 2011026268 contributor B12130580.
- 2011026268 created "c2012.".
- 2011026268 date "2012".
- 2011026268 date "c2012.".
- 2011026268 dateCopyrighted "c2012.".
- 2011026268 description "Includes bibliographical references and index.".
- 2011026268 extent "xv, 315 p. :".
- 2011026268 identifier "9781613500897 (hardcover)".
- 2011026268 identifier "9781613500903 (ebook)".
- 2011026268 identifier "9781613500910 (print & perpetual access)".
- 2011026268 issued "2012".
- 2011026268 issued "c2012.".
- 2011026268 language "eng".
- 2011026268 publisher "Hershey, PA : Information Science Reference,".
- 2011026268 subject "658.4/038 23".
- 2011026268 subject "Customer relations.".
- 2011026268 subject "HF5415.5 .C833 2012".
- 2011026268 subject "Knowledge management.".
- 2011026268 subject "Relationship marketing.".
- 2011026268 title "Customer-centric knowledge management : concepts and applications / Minwir Mallouh Al-Shammari, editor.".
- 2011026268 type "text".