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- 2011029488 contributor B12134380.
- 2011029488 created "c2012.".
- 2011029488 date "2012".
- 2011029488 date "c2012.".
- 2011029488 dateCopyrighted "c2012.".
- 2011029488 description "Includes bibliographical references (p. 455-472).".
- 2011029488 extent "xvii, 475 p. ;".
- 2011029488 identifier "0071770135 (pbk. : alk. paper)".
- 2011029488 identifier "9780071770132 (pbk. : alk. paper)".
- 2011029488 issued "2012".
- 2011029488 issued "c2012.".
- 2011029488 language "eng".
- 2011029488 publisher "New York : McGraw-Hill,".
- 2011029488 subject "651.7/3 23".
- 2011029488 subject "Business communication.".
- 2011029488 subject "HF5718 .B654 2012".
- 2011029488 subject "Interpersonal communication.".
- 2011029488 subject "Oral communication.".
- 2011029488 title "Communicate with confidence! : how to say it right the first time and every time / Dianna Booher.".
- 2011029488 type "text".