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- 2011037614 contributor B12143987.
- 2011037614 created "2012.".
- 2011037614 date "2012".
- 2011037614 date "2012.".
- 2011037614 dateCopyrighted "2012.".
- 2011037614 description "Listening is worth the effort -- What kind of listener are you? -- Respect your conversation partner -- How to keep quiet most of the time -- Challenge all assumptions -- Keeping your focus -- Introduction to section two -- Sorting the chaos -- What is the mandate? -- What is the plan? -- What is the team? -- How will we get it done? -- Is it getting personal? -- Introduction to section three -- Reaping the benefits -- Connecting better and listening to better judgment -- Changing your organization through listening -- Conclusion -- What to do on monday morning.".
- 2011037614 extent "xiv, 189 p. ;".
- 2011037614 identifier "9781591844624".
- 2011037614 issued "2012".
- 2011037614 issued "2012.".
- 2011037614 language "eng".
- 2011037614 publisher "New York : Portfolio/Penguin,".
- 2011037614 subject "658.4/5 23".
- 2011037614 subject "Business communication.".
- 2011037614 subject "HF5718 .F48 2012".
- 2011037614 subject "Listening.".
- 2011037614 tableOfContents "Listening is worth the effort -- What kind of listener are you? -- Respect your conversation partner -- How to keep quiet most of the time -- Challenge all assumptions -- Keeping your focus -- Introduction to section two -- Sorting the chaos -- What is the mandate? -- What is the plan? -- What is the team? -- How will we get it done? -- Is it getting personal? -- Introduction to section three -- Reaping the benefits -- Connecting better and listening to better judgment -- Changing your organization through listening -- Conclusion -- What to do on monday morning.".
- 2011037614 title "Power listening : mastering the most critical business skill of all / Bernard T. Ferrari.".
- 2011037614 type "text".