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- 2011037873 contributor B12144285.
- 2011037873 created "c2012.".
- 2011037873 date "2012".
- 2011037873 date "c2012.".
- 2011037873 dateCopyrighted "c2012.".
- 2011037873 description "Citizen, customer, partner, and public management -- The changing place of the public in public management -- Providing customer service in public service -- Learning about the public's needs -- Coproducing public services and public value -- Managing for coproduction -- When is public involvement desirable? -- Engaging representative participation and reaching effective decisions -- Techniques for involving the public in decision making -- Implications for public managers, the public, and democracy -- Appendix. The design principles: guidelines for working with the public.".
- 2011037873 description "Includes bibliographical references and index.".
- 2011037873 extent "xii, 242 p. ;".
- 2011037873 identifier "0765627205 (hardcover : alk. paper)".
- 2011037873 identifier "9780765627209 (hardcover : alk. paper)".
- 2011037873 issued "2012".
- 2011037873 issued "c2012.".
- 2011037873 language "eng".
- 2011037873 publisher "Armonk, N.Y. : M.E. Sharpe,".
- 2011037873 subject "351 23".
- 2011037873 subject "JF1525.P8 T56 2012".
- 2011037873 subject "Political planning Citizen participation.".
- 2011037873 subject "Public administration Citizen participation.".
- 2011037873 subject "Public relations and politics.".
- 2011037873 tableOfContents "Citizen, customer, partner, and public management -- The changing place of the public in public management -- Providing customer service in public service -- Learning about the public's needs -- Coproducing public services and public value -- Managing for coproduction -- When is public involvement desirable? -- Engaging representative participation and reaching effective decisions -- Techniques for involving the public in decision making -- Implications for public managers, the public, and democracy -- Appendix. The design principles: guidelines for working with the public.".
- 2011037873 title "Citizen, customer, partner : engaging the public in public management / John Clayton Thomas.".
- 2011037873 type "text".