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- 2011044014 contributor B12151535.
- 2011044014 created "c2012.".
- 2011044014 date "2012".
- 2011044014 date "c2012.".
- 2011044014 dateCopyrighted "c2012.".
- 2011044014 description "Includes bibliographical references (p. 617-679 )and index.".
- 2011044014 extent "xxxiii, 697 p. :".
- 2011044014 identifier "9781466600775 (hardcover)".
- 2011044014 identifier "9781466600782 (ebook)".
- 2011044014 identifier "9781466600799 (print & perpetual access)".
- 2011044014 issued "2012".
- 2011044014 issued "c2012.".
- 2011044014 language "eng".
- 2011044014 publisher "Hershey, PA : Business Science Reference,".
- 2011044014 subject "658 23".
- 2011044014 subject "HD9980.5 .S42533 2012".
- 2011044014 subject "Knowledge management.".
- 2011044014 subject "Service industries Information technology.".
- 2011044014 subject "Service industries Management.".
- 2011044014 title "Service science research, strategy and innovation : dynamic knowledge management methods / N. Delener, editors.".
- 2011044014 type "text".