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- 2011048477 contributor B12156796.
- 2011048477 created "c2012.".
- 2011048477 date "2012".
- 2011048477 date "c2012.".
- 2011048477 dateCopyrighted "c2012.".
- 2011048477 description "Includes bibliographical references and index.".
- 2011048477 extent "p. cm.".
- 2011048477 identifier "9781466609488 (hbk.)".
- 2011048477 identifier "9781466609495 (ebook)".
- 2011048477 identifier "9781466609501 (print & perpetual access)".
- 2011048477 issued "2012".
- 2011048477 issued "c2012.".
- 2011048477 language "eng".
- 2011048477 publisher "Hershey, PA : Information Science Reference,".
- 2011048477 subject "658.4/038 23".
- 2011048477 subject "HD30.2 .K6368423 2012".
- 2011048477 subject "Knowledge management.".
- 2011048477 subject "Organizational learning Management.".
- 2011048477 subject "Service industries Management.".
- 2011048477 title "Knowledge management and drivers of innovation in services / Patricia Ordonez de Pablos and Miltiadis D. Lytras, editors.".
- 2011048477 type "text".