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- 2011277652 contributor B12165857.
- 2011277652 contributor B12165858.
- 2011277652 created "c2012.".
- 2011277652 date "2012".
- 2011277652 date "c2012.".
- 2011277652 dateCopyrighted "c2012.".
- 2011277652 description "Includes bibliographical references (p. 262-273) and index.".
- 2011277652 extent "xxvi, 286 p. ;".
- 2011277652 identifier "0757315860 (pbk.)".
- 2011277652 identifier "9780757315862 (pbk.)".
- 2011277652 issued "2012".
- 2011277652 issued "c2012.".
- 2011277652 language "eng".
- 2011277652 publisher "Deerfield Beach, Fla. : Health Communications,".
- 2011277652 subject "158 23".
- 2011277652 subject "BF637.S8 F6675 2012".
- 2011277652 subject "Courtesy.".
- 2011277652 subject "Interpersonal relations.".
- 2011277652 title "The power and grace between nasty or nice : replacing entitlement, narcissism, and incivility with knowledge, caring and genuine self-esteem / John C. Friel, and Linda D. Olund Friel.".
- 2011277652 type "text".