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- 2011505611 alternative "État de la gestion de la relation client : le rapport canadien 2010".
- 2011505611 contributor B12370225.
- 2011505611 created "2010.".
- 2011505611 date "2010".
- 2011505611 date "2010.".
- 2011505611 dateCopyrighted "2010.".
- 2011505611 description "Co-published by: Canadian Manufacturers & Exporters ... et al.".
- 2011505611 description "Includes bibliographical references (p. 24).".
- 2011505611 extent "24, 25 p. :".
- 2011505611 hasFormat "Also available online.".
- 2011505611 identifier "1100523626".
- 2011505611 identifier "9781100523620 (pbk.)".
- 2011505611 identifier Iu44-82-2010-eng.pdf.
- 2011505611 identifier Iu44-82-2010-eng.pdf.
- 2011505611 isFormatOf "Also available online.".
- 2011505611 issued "2010".
- 2011505611 issued "2010.".
- 2011505611 language "Text in English and French on inverted pages.".
- 2011505611 language "eng fre".
- 2011505611 language "eng".
- 2011505611 publisher "[Ottawa] : Industry Canada,".
- 2011505611 relation "Also available online.".
- 2011505611 spatial "Canada".
- 2011505611 subject "Customer relations Canada Management.".
- 2011505611 subject "Customer relations Management.".
- 2011505611 subject "HF5415.5 .S735 2010".
- 2011505611 title "État de la gestion de la relation client : le rapport canadien 2010".
- 2011505611 title "State of customer relationship management : the Canadian report 2010.".
- 2011505611 type "text".