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- 2011942316 contributor B12424618.
- 2011942316 created "c2012.".
- 2011942316 date "2012".
- 2011942316 date "c2012.".
- 2011942316 dateCopyrighted "c2012.".
- 2011942316 description "Includes bibliographical references and index.".
- 2011942316 extent "xxxii, 315 p. :".
- 2011942316 format "pdf/application".
- 2011942316 identifier "1461415535 (hbk.)".
- 2011942316 identifier "1461415543".
- 2011942316 identifier "9781461415534 (hbk.)".
- 2011942316 identifier "9781461415541 (ebk)".
- 2011942316 identifier 672974002.pdf.
- 2011942316 issued "2012".
- 2011942316 issued "c2012.".
- 2011942316 language "eng".
- 2011942316 publisher "New York : Springer,".
- 2011942316 subject "658.8/7 23".
- 2011942316 subject "Customer services.".
- 2011942316 subject "HF5429 .S477 2012".
- 2011942316 subject "Retail trade Management.".
- 2011942316 title "Service management : the new paradigm in retailing / edited by Jay Kandampully.".
- 2011942316 type "text".