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- 2012000414 contributor B12427249.
- 2012000414 created "2012.".
- 2012000414 date "2012".
- 2012000414 date "2012.".
- 2012000414 dateCopyrighted "2012.".
- 2012000414 description "Includes bibliographical references (p. [241]-254) and index.".
- 2012000414 extent "viii, 263 p. :".
- 2012000414 identifier "9781591844914".
- 2012000414 identifier "ftp://ppftpuser:welcome@ftp01.penguingroup.com/Booksellers and Media/Covers/2008_2009_New_Covers/9781591844914.jpg".
- 2012000414 issued "2012".
- 2012000414 issued "2012.".
- 2012000414 language "eng".
- 2012000414 publisher "New York : Portfolio/Penguin,".
- 2012000414 subject "658.8/343 23".
- 2012000414 subject "BUSINESS & ECONOMICS / Customer Relations. bisacsh".
- 2012000414 subject "BUSINESS & ECONOMICS / Marketing / Direct. bisacsh".
- 2012000414 subject "Customer loyalty.".
- 2012000414 subject "Customer relations.".
- 2012000414 subject "HF5415.525 .P43 2012".
- 2012000414 subject "Market surveys.".
- 2012000414 subject "Marketing Data processing.".
- 2012000414 title "The loyalty leap : turning customer information into customer intimacy / Bryan Pearson.".
- 2012000414 type "text".
