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- 2012005151 contributor B12432821.
- 2012005151 created "2012.".
- 2012005151 date "2012".
- 2012005151 date "2012.".
- 2012005151 dateCopyrighted "2012.".
- 2012005151 description "Includes bibliographical references and index.".
- 2012005151 extent "xxv, 404 p. :".
- 2012005151 identifier "9781466615830 (hardcover)".
- 2012005151 identifier "9781466615847 (ebook)".
- 2012005151 identifier "9781466615854 (print & perpetual access)".
- 2012005151 issued "2012".
- 2012005151 issued "2012.".
- 2012005151 language "eng".
- 2012005151 publisher "Hershey, PA : Business Science Reference,".
- 2012005151 subject "658.4/038 23".
- 2012005151 subject "HD9980.5 .T43 2012".
- 2012005151 subject "Service industries Information technology.".
- 2012005151 subject "Service industries Management.".
- 2012005151 subject "Service-oriented architecture (Computer science)".
- 2012005151 title "Technological applications and advancements in service science, management, and engineering / Stuart D. Galup, editor.".
- 2012005151 type "text".