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- 2012008019 contributor B12436231.
- 2012008019 contributor B12436232.
- 2012008019 created "2012.".
- 2012008019 date "2012".
- 2012008019 date "2012.".
- 2012008019 dateCopyrighted "2012.".
- 2012008019 description "Get the mud out : quality is built on concrete leadership / Gemini O. Majkowski -- Searching for direction : focus on organizational strategies / Jacquelyn K. Carpenter Badley -- On the inside looking out : focusing on external constituencies / Lisa M. Walters -- On the outside looking in : focusing on internal constituencies / Deborah Miller -- Got data? : measurement, analysis, and knowledge management / Lisa M. Walters -- Process management : marrying the internal organization to the cruel, cruel world / Angela Grovenstein -- Results : the proof is in the pudding / Lisa M. Walters -- I can't believe that happened! / Lisa M. Walters -- The romance never ends : dancing with the gorilla / Deborah Miller.".
- 2012008019 description "Includes bibliographical references and index.".
- 2012008019 extent "p. ;".
- 2012008019 identifier "9781563958298".
- 2012008019 issued "2012".
- 2012008019 issued "2012.".
- 2012008019 language "eng".
- 2012008019 publisher "Bethesda, Md. : AABB Press,".
- 2012008019 subject "362.17/83 23".
- 2012008019 subject "Blood Banks organization & administration.".
- 2012008019 subject "Leadership.".
- 2012008019 subject "Organizational Innovation.".
- 2012008019 subject "Quality Control.".
- 2012008019 subject "Quality Improvement organization & administration.".
- 2012008019 subject "WH 460".
- 2012008019 tableOfContents "Get the mud out : quality is built on concrete leadership / Gemini O. Majkowski -- Searching for direction : focus on organizational strategies / Jacquelyn K. Carpenter Badley -- On the inside looking out : focusing on external constituencies / Lisa M. Walters -- On the outside looking in : focusing on internal constituencies / Deborah Miller -- Got data? : measurement, analysis, and knowledge management / Lisa M. Walters -- Process management : marrying the internal organization to the cruel, cruel world / Angela Grovenstein -- Results : the proof is in the pudding / Lisa M. Walters -- I can't believe that happened! / Lisa M. Walters -- The romance never ends : dancing with the gorilla / Deborah Miller.".
- 2012008019 title "Romancing the big Q : dancing with the quality gorilla / editor, Lisa M. Walters.".
- 2012008019 type "text".