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- 2012016233 contributor B12445868.
- 2012016233 contributor B12445869.
- 2012016233 created "c2012.".
- 2012016233 date "2012".
- 2012016233 date "c2012.".
- 2012016233 dateCopyrighted "c2012.".
- 2012016233 extent "xvii, 283 p. :".
- 2012016233 identifier "0071785728 (alk. paper)".
- 2012016233 identifier "9780071785723 (alk. paper)".
- 2012016233 issued "2012".
- 2012016233 issued "c2012.".
- 2012016233 language "eng".
- 2012016233 publisher "New York : McGraw-Hill,".
- 2012016233 subject "302.3 23".
- 2012016233 subject "HM1106 .B75 2012".
- 2012016233 subject "Interpersonal communication.".
- 2012016233 subject "Interpersonal relations.".
- 2012016233 subject "Psychology, Industrial.".
- 2012016233 title "Dealing with people you can't stand : how to bring out the best in people at their worst / Rick Brinkman and Rick Kirschner.".
- 2012016233 type "text".