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- 2012016270 contributor B12445916.
- 2012016270 created "c2013.".
- 2012016270 date "2013".
- 2012016270 date "c2013.".
- 2012016270 dateCopyrighted "c2013.".
- 2012016270 description "Diversity is unavoidable, and that's a good thing -- The starting place: knowing who you are -- Creating a new awareness: what you didn?t learn in school -- The invisible boundary: how privilege affects your work and life -- But everyone i know agrees with me: the influence of family and friends -- That's not what i mean: effective, respectful communication -- Say what?: why words matter -- Making the connection: the four relationship vitals -- Keeping a connection, even when the signal is faulty -- When the golden rule isn't working: respectful conflict resolution.".
- 2012016270 description "Includes bibliographical references (p. 117-119) and index.".
- 2012016270 extent "ix, 123 p. ;".
- 2012016270 identifier "9781452217918 (pbk.)".
- 2012016270 issued "2013".
- 2012016270 issued "c2013.".
- 2012016270 language "eng".
- 2012016270 publisher "Los Angeles : SAGE Publications,".
- 2012016270 subject "305.8 23".
- 2012016270 subject "Culture.".
- 2012016270 subject "HM1271 .H397 2013".
- 2012016270 subject "Interpersonal relations.".
- 2012016270 subject "Multiculturalism.".
- 2012016270 tableOfContents "Diversity is unavoidable, and that's a good thing -- The starting place: knowing who you are -- Creating a new awareness: what you didn?t learn in school -- The invisible boundary: how privilege affects your work and life -- But everyone i know agrees with me: the influence of family and friends -- That's not what i mean: effective, respectful communication -- Say what?: why words matter -- Making the connection: the four relationship vitals -- Keeping a connection, even when the signal is faulty -- When the golden rule isn't working: respectful conflict resolution.".
- 2012016270 title "Connecting across cultures : the helper's toolkit / Pamela A Hays.".
- 2012016270 type "text".