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- 2012016589 contributor B12446266.
- 2012016589 created "c2013.".
- 2012016589 date "2013".
- 2012016589 date "c2013.".
- 2012016589 dateCopyrighted "c2013.".
- 2012016589 description "Includes bibliographical references and index.".
- 2012016589 extent "xix, p. ;".
- 2012016589 identifier "9780814430293".
- 2012016589 issued "2013".
- 2012016589 issued "c2013.".
- 2012016589 language "eng".
- 2012016589 publisher "New York : American Management Association,".
- 2012016589 subject "658.8501/9 23".
- 2012016589 subject "Customer relations Psychological aspects.".
- 2012016589 subject "Emotional intelligence.".
- 2012016589 subject "HF5438.8.P75 S73 2013".
- 2012016589 subject "Selling Psychological aspects.".
- 2012016589 title "Emotional intelligence for sales success : connect with customers and get results / Colleen Stanley.".
- 2012016589 type "text".