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- 2012018935 contributor B12449012.
- 2012018935 contributor B12449013.
- 2012018935 created "c2012.".
- 2012018935 date "2012".
- 2012018935 date "c2012.".
- 2012018935 dateCopyrighted "c2012.".
- 2012018935 description "Includes bibliographical references (p. [103]-105) and index.".
- 2012018935 description "Introducing a customer-centric process -- Why customers count -- Why collaborative project management is not enough -- Measuring project performance -- Customer centricity in practice: a case study -- Customer centricity in a project environment -- Refining your customer-centric approach -- Implementing exceed -- Moving forward with customer-centric project management.".
- 2012018935 extent "xiv, 115 p. :".
- 2012018935 identifier "9781409443124 (pbk. : alk. paper)".
- 2012018935 identifier "9781409443131 (ebook)".
- 2012018935 isPartOf "Advances in project management".
- 2012018935 issued "2012".
- 2012018935 issued "c2012.".
- 2012018935 language "eng".
- 2012018935 publisher "Farnham ; Burlington, VT : Gower,".
- 2012018935 subject "658.4/04 23".
- 2012018935 subject "Customer relations.".
- 2012018935 subject "HD69.P75 H359 2012".
- 2012018935 subject "Project management.".
- 2012018935 tableOfContents "Introducing a customer-centric process -- Why customers count -- Why collaborative project management is not enough -- Measuring project performance -- Customer centricity in practice: a case study -- Customer centricity in a project environment -- Refining your customer-centric approach -- Implementing exceed -- Moving forward with customer-centric project management.".
- 2012018935 title "Customer-centric project management / Elizabeth Harrin and Phil Peplow.".
- 2012018935 type "text".