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- 2012021013 contributor B12451460.
- 2012021013 contributor B12451461.
- 2012021013 contributor B12451462.
- 2012021013 created "c2013.".
- 2012021013 date "2013".
- 2012021013 date "c2013.".
- 2012021013 dateCopyrighted "c2013.".
- 2012021013 description "Includes bibliographical references and index.".
- 2012021013 description "The characteristics of services -- Building the practice-client relationship -- The practice communication mix -- The 7 Ps of marketing services -- The costs and benefits of marketing -- Recruiting and selecting staff -- Induction, staff training and development -- Performance appraisal -- Motivation -- Leadership and management : do you have what it takes? -- Practice protocols and procedures -- Principles of health and safety / Alan Jones -- Managing health and safety in a clinical environment / Alan Jones -- Effective stock management -- Managing computer systems / Michael Coates -- Profitability -- The trading and profit and loss account -- The balance sheet -- Accounting ratios and financial performance indicators -- Pricing products and services -- Planning -- Preparing a business plan -- Evaluating capital investments -- Managing projects.".
- 2012021013 extent "vii, 181 p. :".
- 2012021013 identifier "9781845939809 (pbk. : alk. paper)".
- 2012021013 issued "2013".
- 2012021013 issued "c2013.".
- 2012021013 language "eng".
- 2012021013 publisher "Wallingford, Oxfordshire : CABI,".
- 2012021013 subject "636.0890068 23".
- 2012021013 subject "Practice Management.".
- 2012021013 subject "SF 756.4".
- 2012021013 subject "SF756.4 .C63 2013".
- 2012021013 subject "Veterinary Medicine economics.".
- 2012021013 subject "Veterinary Medicine organization & administration.".
- 2012021013 tableOfContents "The characteristics of services -- Building the practice-client relationship -- The practice communication mix -- The 7 Ps of marketing services -- The costs and benefits of marketing -- Recruiting and selecting staff -- Induction, staff training and development -- Performance appraisal -- Motivation -- Leadership and management : do you have what it takes? -- Practice protocols and procedures -- Principles of health and safety / Alan Jones -- Managing health and safety in a clinical environment / Alan Jones -- Effective stock management -- Managing computer systems / Michael Coates -- Profitability -- The trading and profit and loss account -- The balance sheet -- Accounting ratios and financial performance indicators -- Pricing products and services -- Planning -- Preparing a business plan -- Evaluating capital investments -- Managing projects.".
- 2012021013 title "Veterinary practice management / by Catherine R. Coates ; with contributions from Alan Jones and Michael W. Coates.".
- 2012021013 type "text".