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- 2012021030 contributor B12451482.
- 2012021030 created "2013.".
- 2012021030 date "2013".
- 2012021030 date "2013.".
- 2012021030 dateCopyrighted "2013.".
- 2012021030 description "Includes bibliographical references and index.".
- 2012021030 extent "xiv, 476 p. :".
- 2012021030 identifier "9781439870266 (hardback)".
- 2012021030 isPartOf "Advances in human factors and ergonomics series".
- 2012021030 issued "2013".
- 2012021030 issued "2013.".
- 2012021030 language "eng".
- 2012021030 publisher "Boca Raton, FL : Taylor & Francis,".
- 2012021030 subject "620.8 23".
- 2012021030 subject "Human engineering.".
- 2012021030 subject "Methods engineering.".
- 2012021030 subject "Service industries Customer services.".
- 2012021030 subject "T60 .A43 2013".
- 2012021030 subject "TECHNOLOGY & ENGINEERING / Industrial Health & Safety bisacsh.".
- 2012021030 subject "TECHNOLOGY & ENGINEERING / Manufacturing bisacsh.".
- 2012021030 subject "TECHNOLOGY & ENGINEERING / Quality Control bisacsh.".
- 2012021030 title "Advances in the human side of service engineering / editors, James C. Spohrer, Louis E. Freund.".
- 2012021030 type "text".