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- 2012022422 contributor B12453104.
- 2012022422 contributor B12453105.
- 2012022422 created "c2013.".
- 2012022422 date "2013".
- 2012022422 date "c2013.".
- 2012022422 dateCopyrighted "c2013.".
- 2012022422 description "Includes bibliographical references and index.".
- 2012022422 description "Preface -- Introduction -- The work of IT -- The OM perspective -- The lean improvement model -- Lean problem solving : identifying and understanding problems -- Lean problem solving : identifying and managing solutions -- Lean IT service management -- Implementing and sustaining lean IT improvements -- Looking at lean IT -- Index.".
- 2012022422 extent "x, 222 p. :".
- 2012022422 identifier "9781439876022".
- 2012022422 issued "2013".
- 2012022422 issued "c2013.".
- 2012022422 language "eng".
- 2012022422 publisher "Boca Raton, FL : CRC Press,".
- 2012022422 subject "005.1068 23".
- 2012022422 subject "Computer software Development Cost control.".
- 2012022422 subject "Electronic data processing departments Management.".
- 2012022422 subject "Information technology Management.".
- 2012022422 subject "Lean manufacturing.".
- 2012022422 subject "QA76.758 .W535 2013".
- 2012022422 subject "Software engineering Management.".
- 2012022422 tableOfContents "Preface -- Introduction -- The work of IT -- The OM perspective -- The lean improvement model -- Lean problem solving : identifying and understanding problems -- Lean problem solving : identifying and managing solutions -- Lean IT service management -- Implementing and sustaining lean IT improvements -- Looking at lean IT -- Index.".
- 2012022422 title "Making IT lean : applying lean practices to the work of IT / Howard Williams ; Rebecca Duray.".
- 2012022422 type "text".