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- 2012029130 contributor B12460935.
- 2012029130 created "c2013.".
- 2012029130 date "2013".
- 2012029130 date "c2013.".
- 2012029130 dateCopyrighted "c2013.".
- 2012029130 description "Includes bibliographical references (p. 336-377) and index.".
- 2012029130 extent "xxiv, 387 p. :".
- 2012029130 identifier "9781466626546 (hbk.)".
- 2012029130 identifier "9781466626850 (ebook)".
- 2012029130 identifier "9781466627161 (print & perpetual access)".
- 2012029130 issued "2013".
- 2012029130 issued "c2013.".
- 2012029130 language "eng".
- 2012029130 publisher "Hershey, PA : Information Science Reference,".
- 2012029130 subject "658.8/72 23".
- 2012029130 subject "Customer services.".
- 2012029130 subject "Electronic commerce.".
- 2012029130 subject "HC79.I55 M63 2013".
- 2012029130 subject "Information technology.".
- 2012029130 subject "Management information systems.".
- 2012029130 subject "Mobile communication systems.".
- 2012029130 subject "Mobile computing.".
- 2012029130 title "Mobile opportunities and applications for e-service innovations / Ada Scupola, editor.".
- 2012029130 type "text".