Matches in Library of Congress for { <http://lccn.loc.gov/2012032041> ?p ?o. }
Showing items 1 to 16 of
16
with 100 items per page.
- 2012032041 contributor B12464244.
- 2012032041 date "2013".
- 2012032041 description "Machine generated contents note: Section I: Introduction, History, and Basics of Guest Service Chapter 1: The Basics of Guest Service Chapter 2: Defining Guest Service Chapter 3: Problem-Solving for Guest Service Section II: Relating Service to the Sectors of the Hospitality Industry: How Service Relates A chapter is dedicated to each of these areas: Chapter 4: The Guest Service of Food Chapter 5: The Guest Service of Beverages Chapter 6: The Guest Service of Lodging Chapter 7: The Guest Service of Events Chapter 8: The Guest Service of Travel and Tourism Chapter 9: The Guest Service of Casinos Section III: Assessments and Planning Chapter 10: Research and Tools Chapter 11: Strategic Planning for Service Chapter 12: Developing a Staff Chapter 13: Marketing and Establishing an Image for Service .".
- 2012032041 extent "xvii, 298 pages :".
- 2012032041 identifier "1118071808 (hardback)".
- 2012032041 identifier "9781118071809 (hardback)".
- 2012032041 identifier 9781118071809.jpg.
- 2012032041 issued "2013".
- 2012032041 language "eng".
- 2012032041 subject "338.4/791 23".
- 2012032041 subject "BUSINESS & ECONOMICS / Industries / Hospitality, Travel & Tourism. bisacsh".
- 2012032041 subject "Hospitality industry Customer services.".
- 2012032041 subject "TX911.3.C8 B34 2013".
- 2012032041 tableOfContents "Machine generated contents note: Section I: Introduction, History, and Basics of Guest Service Chapter 1: The Basics of Guest Service Chapter 2: Defining Guest Service Chapter 3: Problem-Solving for Guest Service Section II: Relating Service to the Sectors of the Hospitality Industry: How Service Relates A chapter is dedicated to each of these areas: Chapter 4: The Guest Service of Food Chapter 5: The Guest Service of Beverages Chapter 6: The Guest Service of Lodging Chapter 7: The Guest Service of Events Chapter 8: The Guest Service of Travel and Tourism Chapter 9: The Guest Service of Casinos Section III: Assessments and Planning Chapter 10: Research and Tools Chapter 11: Strategic Planning for Service Chapter 12: Developing a Staff Chapter 13: Marketing and Establishing an Image for Service .".
- 2012032041 title "Guest service in the hospitality industry / Paul Bagdan, Ph. D., C.H.E..".
- 2012032041 type "text".
