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- 2012034625 contributor B12467189.
- 2012034625 date "2013".
- 2012034625 description "Description based on print version record and CIP data provided by publisher; resource not viewed.".
- 2012034625 description "Machine generated contents note: Section I: Introduction, History, and Basics of Guest Service Chapter 1: The Basics of Guest Service Chapter 2: Defining Guest Service Chapter 3: Problem-Solving for Guest Service Section II: Relating Service to the Sectors of the Hospitality Industry: How Service Relates A chapter is dedicated to each of these areas: Chapter 4: The Guest Service of Food Chapter 5: The Guest Service of Beverages Chapter 6: The Guest Service of Lodging Chapter 7: The Guest Service of Events Chapter 8: The Guest Service of Travel and Tourism Chapter 9: The Guest Service of Casinos Section III: Assessments and Planning Chapter 10: Research and Tools Chapter 11: Strategic Planning for Service Chapter 12: Developing a Staff Chapter 13: Marketing and Establishing an Image for Service .".
- 2012034625 extent "1 online resource.".
- 2012034625 hasFormat "Guest service in the hospitality industry".
- 2012034625 identifier "9781118476895 (Adobe PDF)".
- 2012034625 identifier 9781118071809.jpg.
- 2012034625 isFormatOf "Guest service in the hospitality industry".
- 2012034625 issued "2013".
- 2012034625 language "eng".
- 2012034625 relation "Guest service in the hospitality industry".
- 2012034625 subject "338.4/791 23".
- 2012034625 subject "BUSINESS & ECONOMICS / Industries / Hospitality, Travel & Tourism. bisacsh".
- 2012034625 subject "Hospitality industry Customer services.".
- 2012034625 subject "TX911.3.C8".
- 2012034625 tableOfContents "Machine generated contents note: Section I: Introduction, History, and Basics of Guest Service Chapter 1: The Basics of Guest Service Chapter 2: Defining Guest Service Chapter 3: Problem-Solving for Guest Service Section II: Relating Service to the Sectors of the Hospitality Industry: How Service Relates A chapter is dedicated to each of these areas: Chapter 4: The Guest Service of Food Chapter 5: The Guest Service of Beverages Chapter 6: The Guest Service of Lodging Chapter 7: The Guest Service of Events Chapter 8: The Guest Service of Travel and Tourism Chapter 9: The Guest Service of Casinos Section III: Assessments and Planning Chapter 10: Research and Tools Chapter 11: Strategic Planning for Service Chapter 12: Developing a Staff Chapter 13: Marketing and Establishing an Image for Service .".
- 2012034625 title "Guest service in the hospitality industry / Paul J. Bagdan.".
- 2012034625 type "text".
