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- 2012034646 contributor B12467214.
- 2012034646 contributor B12467215.
- 2012034646 created "c2013.".
- 2012034646 date "2013".
- 2012034646 date "c2013.".
- 2012034646 dateCopyrighted "c2013.".
- 2012034646 description "What is a process? -- What is metrics-based process mapping (MBPM)? -- Mapping preparation -- Mapping essentials : understanding the current state -- Mapping essentials : designing and implementing the future state -- Process documentation : an Excel-based solution -- Process management.".
- 2012034646 extent "xi, 104 p. :".
- 2012034646 identifier "9781439886687 (pbk. : acid-free paper)".
- 2012034646 issued "2013".
- 2012034646 issued "c2013.".
- 2012034646 language "eng".
- 2012034646 publisher "Boca Raton, FL : CRC Press,".
- 2012034646 subject "658.5/15 23".
- 2012034646 subject "Industrial efficiency Evaluation.".
- 2012034646 subject "Industrial productivity Measurement.".
- 2012034646 subject "Manufacturing processes.".
- 2012034646 subject "Production management.".
- 2012034646 subject "T58.8 .M37 2013".
- 2012034646 tableOfContents "What is a process? -- What is metrics-based process mapping (MBPM)? -- Mapping preparation -- Mapping essentials : understanding the current state -- Mapping essentials : designing and implementing the future state -- Process documentation : an Excel-based solution -- Process management.".
- 2012034646 title "Metrics-based process mapping : identifying and eliminating waste in office and service processes / Karen Martin and Mike Osterling.".
- 2012034646 type "text".