Matches in Library of Congress for { <http://lccn.loc.gov/2012039946> ?p ?o. }
Showing items 1 to 24 of
24
with 100 items per page.
- 2012039946 contributor B12473103.
- 2012039946 created "c2013.".
- 2012039946 date "2013".
- 2012039946 date "c2013.".
- 2012039946 dateCopyrighted "c2013.".
- 2012039946 description "Conflict management knowledge and skills -- Manager know thyself -- Theory to practice : the root causes and cures of conflict -- The power of negotiation : essential concepts and skills -- The alternative dispute resolution process continuum -- Preventing and resolving internal conflict -- Causes and cures for employee turnover -- Building successful teams and organizations -- Conflict management in unionized environments -- Designing disputing systems for organizations -- Preventing and resolving external conflicts -- Prevention and resolution of conflicts with clients, customers, and vendors -- Case studies of organizational success through exemplary customer conflict management -- Collaboration and conflict management between regulators and the regulated -- Public policy decision making and collaboration -- Designing and facilitating effective large-group processes.".
- 2012039946 description "Includes bibliographical references (p. 423-443) and index.".
- 2012039946 extent "xxix, 460 p. :".
- 2012039946 identifier "9780470931110 (pbk.)".
- 2012039946 isPartOf "The Jossey-Bass business & management series".
- 2012039946 issued "2013".
- 2012039946 issued "c2013.".
- 2012039946 language "eng".
- 2012039946 publisher "San Francisco : Jossey-Bass,".
- 2012039946 subject "658.4/053 23".
- 2012039946 subject "Conflict management Case studies.".
- 2012039946 subject "Conflict management.".
- 2012039946 subject "Customer relations.".
- 2012039946 subject "HD42 .R35 2013".
- 2012039946 subject "Interpersonal relations.".
- 2012039946 subject "Personnel management Psychological aspects.".
- 2012039946 tableOfContents "Conflict management knowledge and skills -- Manager know thyself -- Theory to practice : the root causes and cures of conflict -- The power of negotiation : essential concepts and skills -- The alternative dispute resolution process continuum -- Preventing and resolving internal conflict -- Causes and cures for employee turnover -- Building successful teams and organizations -- Conflict management in unionized environments -- Designing disputing systems for organizations -- Preventing and resolving external conflicts -- Prevention and resolution of conflicts with clients, customers, and vendors -- Case studies of organizational success through exemplary customer conflict management -- Collaboration and conflict management between regulators and the regulated -- Public policy decision making and collaboration -- Designing and facilitating effective large-group processes.".
- 2012039946 title "Conflict management for managers : resolving workplace, client, and policy disputes / Susan S. Raines.".
- 2012039946 type "text".