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- 2012325713 contributor B12504752.
- 2012325713 created "c2011.".
- 2012325713 date "2011".
- 2012325713 date "c2011.".
- 2012325713 dateCopyrighted "c2011.".
- 2012325713 description "Includes bibliographical references (p. [233]-234) and index.".
- 2012325713 extent "ix, 248 p. :".
- 2012325713 identifier "9789719523604".
- 2012325713 issued "2011".
- 2012325713 issued "c2011.".
- 2012325713 language "eng".
- 2012325713 publisher "Quezon City : Quality Plus Management Consulting,".
- 2012325713 subject "MLCM 2011/00961 (H)".
- 2012325713 title "Building organizational excellence through ISO 9001 / Henry O. Palaca.".
- 2012325713 type "text".