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- 2012538511 contributor B12674996.
- 2012538511 contributor B12674997.
- 2012538511 created "2012.".
- 2012538511 date "2012".
- 2012538511 date "2012.".
- 2012538511 dateCopyrighted "2012.".
- 2012538511 description "Includes bibliographical references (p. [121]) and index.".
- 2012538511 extent "125 p. :".
- 2012538511 identifier "1606494074 (pbk.)".
- 2012538511 identifier "9781606494073 (pbk.)".
- 2012538511 identifier "9781606494080 (ebk.)".
- 2012538511 isPartOf "Service systems and innovations in business and society collection".
- 2012538511 issued "2012".
- 2012538511 issued "2012.".
- 2012538511 language "eng".
- 2012538511 publisher "New York : Business Expert Press,".
- 2012538511 subject "Cruise lines Quality control.".
- 2012538511 subject "Lean manufacturing.".
- 2012538511 subject "Service industries Quality control.".
- 2012538511 subject "Six sigma (Quality control standard)".
- 2012538511 subject "TS156.17.S59 M68 2012".
- 2012538511 title "Lean sigma methods and tools for service organizations : the story of a cruise line transformation / Jaideep Motwani, Rob Ptacek, and Richard Fleming.".
- 2012538511 type "text".