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- 2012942280 alternative "Knowledge, skills and attitudes of service companies.".
- 2012942280 contributor B12701946.
- 2012942280 contributor B12701947.
- 2012942280 created "c2012.".
- 2012942280 date "2012".
- 2012942280 date "c2012.".
- 2012942280 dateCopyrighted "c2012.".
- 2012942280 description "Includes bibliographical references (p. 155-160) and index.".
- 2012942280 extent "xv, 166 p. ;".
- 2012942280 identifier "0984493883 (pbk.)".
- 2012942280 identifier "9780984493883 (pbk.)".
- 2012942280 issued "2012".
- 2012942280 issued "c2012.".
- 2012942280 language "eng".
- 2012942280 publisher "New York ; Hong Kong : Lexingford Publishing,".
- 2012942280 subject "Chung, Po, 1943- Interviews.".
- 2012942280 subject "DHL Express (Firm) Management.".
- 2012942280 subject "HD9980.5 .C487 2012".
- 2012942280 subject "Leadership.".
- 2012942280 subject "Service industries Management.".
- 2012942280 title "Knowledge, skills and attitudes of service companies.".
- 2012942280 title "Service reborn : the knowledge, skills and attitudes of service companies / a conversation with Po Chung ; as interviewed by Art Bell.".
- 2012942280 type "text".