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- 2012954843 contributor B12706574.
- 2012954843 created "c2012.".
- 2012954843 date "2012".
- 2012954843 date "c2012.".
- 2012954843 dateCopyrighted "c2012.".
- 2012954843 description "1. ILL services -- 2. Shipping -- 3. Special collections and unique circumstances -- 4. State or provincial borrowing networks -- 5. End user preferences -- 6. Departmental responsibility -- 7. Systems -- 8. Workflow studies -- 9. Personnel -- 10. Budgets & fees -- 11. Distance learning and ILL -- 12. Use of digital repositories.".
- 2012954843 extent "166 p. ;".
- 2012954843 identifier "1574402161 (pbk)".
- 2012954843 identifier "9781574402162 (pbk)".
- 2012954843 issued "2012".
- 2012954843 issued "c2012.".
- 2012954843 language "eng".
- 2012954843 publisher "New York : Primary Research Group,".
- 2012954843 spatial "Canada".
- 2012954843 spatial "United States".
- 2012954843 subject "Academic libraries Interlibrary loans Canada Statistics.".
- 2012954843 subject "Academic libraries Interlibrary loans United States Statistics.".
- 2012954843 subject "Benchmarking (Management)".
- 2012954843 subject "Interlibrary loans Canada Statistics.".
- 2012954843 subject "Interlibrary loans United States Statistics.".
- 2012954843 subject "Z713.5.U6 H55 2012".
- 2012954843 tableOfContents "1. ILL services -- 2. Shipping -- 3. Special collections and unique circumstances -- 4. State or provincial borrowing networks -- 5. End user preferences -- 6. Departmental responsibility -- 7. Systems -- 8. Workflow studies -- 9. Personnel -- 10. Budgets & fees -- 11. Distance learning and ILL -- 12. Use of digital repositories.".
- 2012954843 title "Higher education interlibrary loan management benchmarks / Primary Research Group.".
- 2012954843 type "text".