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- 2013014633 contributor B12721494.
- 2013014633 date "2013".
- 2013014633 description "Includes bibliographical references and index.".
- 2013014633 extent "xiv, 138 pages :".
- 2013014633 identifier "9780230296831".
- 2013014633 issued "2013".
- 2013014633 language "eng".
- 2013014633 subject "381 23".
- 2013014633 subject "Customer service.".
- 2013014633 subject "HF5415 .D639 2013".
- 2013014633 subject "Internet marketing.".
- 2013014633 subject "Marketing.".
- 2013014633 title "The dominant influence of marketing in the 21st century : the marketing leviathan / edited by Philip J. Kitchen, Esc Rennes School of Business, France.".
- 2013014633 type "text".