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- 2013014681 contributor B12721546.
- 2013014681 date "2013".
- 2013014681 description "Includes bibliographical references and index.".
- 2013014681 extent "pages cm".
- 2013014681 identifier "9780415703871 (hardback)".
- 2013014681 identifier "9780415703901 (paperback)".
- 2013014681 issued "2013".
- 2013014681 language "eng".
- 2013014681 subject "658.02/2 23".
- 2013014681 subject "BUSINESS & ECONOMICS / Quality Control. bisacsh".
- 2013014681 subject "BUSINESS & ECONOMICS / Small Business. bisacsh".
- 2013014681 subject "BUSINESS & ECONOMICS / Total Quality Management. bisacsh".
- 2013014681 subject "ISO 9000 Series Standards.".
- 2013014681 subject "Small business Quality control.".
- 2013014681 subject "TS156.6 .T753 2013".
- 2013014681 title "ISO 9001:2008 for small businesses / Ray Tricker.".
- 2013014681 type "text".