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- 2013036192 contributor B12743911.
- 2013036192 date "2013".
- 2013036192 description "Includes bibliographical references and index.".
- 2013036192 extent "pages cm".
- 2013036192 identifier "9780415635493 (hardback)".
- 2013036192 identifier "9780415635509 (paperback)".
- 2013036192 issued "2013".
- 2013036192 language "eng".
- 2013036192 subject "658.4/013 23".
- 2013036192 subject "BUSINESS & ECONOMICS / General. bisacsh".
- 2013036192 subject "BUSINESS & ECONOMICS / Quality Control. bisacsh".
- 2013036192 subject "BUSINESS & ECONOMICS / Total Quality Management. bisacsh".
- 2013036192 subject "HD62.15 .O173 2013".
- 2013036192 subject "Total quality management Case studies.".
- 2013036192 subject "Total quality management.".
- 2013036192 title "Total quality management : text with cases / John Oakland.".
- 2013036192 type "text".