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- 63016485 contributor B1553137.
- 63016485 contributor B1553138.
- 63016485 created "1963.".
- 63016485 date "1963".
- 63016485 date "1963.".
- 63016485 dateCopyrighted "1963.".
- 63016485 description "Bibliographical footnotes.".
- 63016485 extent "xviii, 291 p.".
- 63016485 issued "1963".
- 63016485 issued "1963.".
- 63016485 language "eng".
- 63016485 publisher "Boston, Division of Research, Graduate School of Business Administration, Harvard University,".
- 63016485 spatial "United States.".
- 63016485 subject "658.8710973".
- 63016485 subject "Consumers United States.".
- 63016485 subject "Delivery of goods.".
- 63016485 subject "Department stores United States.".
- 63016485 subject "HC110.C6 R5".
- 63016485 subject "Telephone selling.".
- 63016485 title "Shopping behavior of department store customers; a study of store policies and customer demand, with particular reference to delivery service and telephone ordering. With the assistance of Bernard Portis, Jr.".
- 63016485 type "text".