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- 85202352%2F%2Fr982 contributor B5031511.
- 85202352%2F%2Fr982 created "c1985.".
- 85202352%2F%2Fr982 date "1985".
- 85202352%2F%2Fr982 date "c1985.".
- 85202352%2F%2Fr982 dateCopyrighted "c1985.".
- 85202352%2F%2Fr982 description "Bibliography: p. 294-349.".
- 85202352%2F%2Fr982 extent "xxi, 349 p. :".
- 85202352%2F%2Fr982 identifier "3781903265".
- 85202352%2F%2Fr982 issued "1985".
- 85202352%2F%2Fr982 issued "c1985.".
- 85202352%2F%2Fr982 language "ger".
- 85202352%2F%2Fr982 publisher "Frankfurt am Main : F. Knapp,".
- 85202352%2F%2Fr982 spatial "Germany (West)".
- 85202352%2F%2Fr982 subject "Banks and banking Germany (West) Quality control.".
- 85202352%2F%2Fr982 subject "Banks and banking Public relations Germany (West)".
- 85202352%2F%2Fr982 subject "Customer relations.".
- 85202352%2F%2Fr982 subject "HG1616.P8 M47 1985".
- 85202352%2F%2Fr982 title "Kundenfreundliches Verhalten : als qualitatives Instrument des Bankbetriebs / von Matthias Metz.".
- 85202352%2F%2Fr982 type "text".