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- 86117308%2F%2Fr982 contributor B5208247.
- 86117308%2F%2Fr982 created "c1984.".
- 86117308%2F%2Fr982 date "1984".
- 86117308%2F%2Fr982 date "c1984.".
- 86117308%2F%2Fr982 dateCopyrighted "c1984.".
- 86117308%2F%2Fr982 description "Bibliography: p. 31-33.".
- 86117308%2F%2Fr982 extent "34 p. ;".
- 86117308%2F%2Fr982 isPartOf "Occasional papers (University of Illinois at Urbana-Champaign. Graduate School of Library and Information Science) ; no. 166.".
- 86117308%2F%2Fr982 isPartOf "Occasional papers / University of Illinois, Graduate School of Library and Information Science, 0276-1769 ; no. 166 (Dec. 1984)".
- 86117308%2F%2Fr982 issued "1984".
- 86117308%2F%2Fr982 issued "c1984.".
- 86117308%2F%2Fr982 language "eng".
- 86117308%2F%2Fr982 publisher "Champaign, Ill. : University of Illinois, Graduate School of Library and Information Science,".
- 86117308%2F%2Fr982 subject "021.7 19".
- 86117308%2F%2Fr982 subject "Consumer complaints.".
- 86117308%2F%2Fr982 subject "Libraries Public relations.".
- 86117308%2F%2Fr982 subject "Libraries and community.".
- 86117308%2F%2Fr982 subject "Z716.3 .R66 1984".
- 86117308%2F%2Fr982 title "Complaint handling in the library / by William C. Robinson.".
- 86117308%2F%2Fr982 type "text".