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- 87403090 contributor B5550025.
- 87403090 created "c1987.".
- 87403090 date "1987".
- 87403090 date "c1987.".
- 87403090 dateCopyrighted "c1987.".
- 87403090 extent "56 p. :".
- 87403090 identifier "094116120X (pbk.)".
- 87403090 issued "1987".
- 87403090 issued "c1987.".
- 87403090 language "eng".
- 87403090 publisher "Eau Claire, WI : Professional Education Systems,".
- 87403090 subject "651.7/3 19".
- 87403090 subject "HF5541.T4 L36 1987".
- 87403090 subject "Telephone etiquette.".
- 87403090 subject "Telephone in business.".
- 87403090 title "Developing effective telephone skills / Robert Lapp.".
- 87403090 type "text".