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- 89027570 contributor B5870909.
- 89027570 created "c1990.".
- 89027570 date "1990".
- 89027570 date "c1990.".
- 89027570 dateCopyrighted "c1990.".
- 89027570 description "Includes bibliographical references (p. 269-276) and index.".
- 89027570 extent "viii, 280 p. ;".
- 89027570 identifier "0471516163 :".
- 89027570 issued "1990".
- 89027570 issued "c1990.".
- 89027570 language "eng".
- 89027570 publisher "New York : Wiley,".
- 89027570 subject "658.8/12 20".
- 89027570 subject "Customer relations.".
- 89027570 subject "HF5415.5 .C37 1990".
- 89027570 title "Front-line customer service : 15 keys to customer satisfaction / Clay Carr.".
- 89027570 type "text".