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- 89035045 contributor B5879471.
- 89035045 created "c1990.".
- 89035045 date "1990".
- 89035045 date "c1990.".
- 89035045 dateCopyrighted "c1990.".
- 89035045 description "Includes bibliographical references.".
- 89035045 extent "xiii, 262 p. :".
- 89035045 identifier "155623239X".
- 89035045 issued "1990".
- 89035045 issued "c1990.".
- 89035045 language "eng".
- 89035045 publisher "Homewood, Ill. : Dow Jones-Irwin,".
- 89035045 spatial "United States".
- 89035045 spatial "United States.".
- 89035045 subject "658.4/012 20".
- 89035045 subject "HD9981.5 .S53 1990".
- 89035045 subject "Service industries United States Management.".
- 89035045 subject "Strategic planning United States.".
- 89035045 title "The service focus : developing winning game plans for service companies / John C. Shaw.".
- 89035045 type "text".