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- 89084251 contributor B5903666.
- 89084251 created "c1990.".
- 89084251 date "1990".
- 89084251 date "c1990.".
- 89084251 dateCopyrighted "c1990.".
- 89084251 description "Includes bibliographical references (p. 115) and index.".
- 89084251 extent "ix, 118 p. :".
- 89084251 identifier "0155209310".
- 89084251 issued "1990".
- 89084251 issued "c1990.".
- 89084251 language "eng".
- 89084251 publisher "San Diego : Harcourt Brace Jovanovich,".
- 89084251 subject "BJ2193 .F37 1990".
- 89084251 subject "Telephone etiquette.".
- 89084251 subject "Telephone in business.".
- 89084251 title "Effective telephone skills / Thomas J. Farrell.".
- 89084251 type "text".