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- 91007086 contributor B6356716.
- 91007086 created "c1991.".
- 91007086 date "1991".
- 91007086 date "c1991.".
- 91007086 dateCopyrighted "c1991.".
- 91007086 description "Includes bibliographical references and index.".
- 91007086 extent "x, 279 p. ;".
- 91007086 identifier "0910701709 (alk. paper)".
- 91007086 isPartOf "Management series (Ann Arbor, Mich.)".
- 91007086 isPartOf "Management series / American College of Healthcare Executives".
- 91007086 issued "1991".
- 91007086 issued "c1991.".
- 91007086 language "eng".
- 91007086 publisher "Ann Arbor, Mich : Health Administration Press,".
- 91007086 subject "362.1/068/8 20".
- 91007086 subject "Consumer Satisfaction.".
- 91007086 subject "Marketing of Health Services.".
- 91007086 subject "Patient satisfaction.".
- 91007086 subject "R727.3 .M32 1991".
- 91007086 subject "W 85 M175b".
- 91007086 title "Beyond patient satisfaction : building patient loyalty / R. Scott MacStravic.".
- 91007086 type "text".