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- 91010833 contributor B6361111.
- 91010833 created "c1991.".
- 91010833 date "1991".
- 91010833 date "c1991.".
- 91010833 dateCopyrighted "c1991.".
- 91010833 description "Includes bibliographical references (p. [253]) and index.".
- 91010833 description "Making diversity work : a look at the basics -- Language and accent differences : how to bridge the communication gap -- The unspoken message : how to decipher body language -- Values : how to understand cultural differences -- Honoring cultural differences in etiquette and style : how to avoid alienation -- Cross-cultural customer service and sales : how to achieve client satisfaction -- The multicultural work force : how to manage across cultural boundaries -- A recap of what you've learned -- Epilogue: The finishing touches -- Appendix: Foreign-language phrases.".
- 91010833 extent "xxiv, 262 p. ;".
- 91010833 identifier "0669219290 (alk. paper) :".
- 91010833 issued "1991".
- 91010833 issued "c1991.".
- 91010833 language "eng".
- 91010833 publisher "New York : Lexington Books ; Toronto : Maxwell Macmillan Canada ; New York : Maxwell Macmillan International,".
- 91010833 subject "303.48/2 20".
- 91010833 subject "Business communication.".
- 91010833 subject "HF5718 .T457 1991".
- 91010833 subject "Intercultural communication.".
- 91010833 tableOfContents "Making diversity work : a look at the basics -- Language and accent differences : how to bridge the communication gap -- The unspoken message : how to decipher body language -- Values : how to understand cultural differences -- Honoring cultural differences in etiquette and style : how to avoid alienation -- Cross-cultural customer service and sales : how to achieve client satisfaction -- The multicultural work force : how to manage across cultural boundaries -- A recap of what you've learned -- Epilogue: The finishing touches -- Appendix: Foreign-language phrases.".
- 91010833 title "Profiting in America's multicultural marketplace : how to do business across cultural lines / [by] Sondra Thiederman.".
- 91010833 type "text".