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- 91020842 contributor B6372825.
- 91020842 contributor B6372826.
- 91020842 created "c1991.".
- 91020842 date "1991".
- 91020842 date "c1991.".
- 91020842 dateCopyrighted "c1991.".
- 91020842 description "Includes bibliographical references (p. 203-204) and index.".
- 91020842 extent "xiv, 210 p. ;".
- 91020842 identifier "0910701784 (hardbound : alk. paper)".
- 91020842 isPartOf "Management series (Ann Arbor, Mich.)".
- 91020842 isPartOf "Management series / American College of Healthcare Executives".
- 91020842 issued "1991".
- 91020842 issued "c1991.".
- 91020842 language "eng".
- 91020842 publisher "Ann Arbor, Mich. : Health Administration Press,".
- 91020842 spatial "United States.".
- 91020842 subject "Consumer Satisfaction.".
- 91020842 subject "Health Services organization & administration United States.".
- 91020842 subject "Medical care Evaluation.".
- 91020842 subject "Medical care surveys.".
- 91020842 subject "Patient satisfaction.".
- 91020842 subject "RA399.A1 S77 1991".
- 91020842 subject "W 84 S89m".
- 91020842 title "Measuring patient satisfaction for improved patient services / Stephen Strasser, Rose Marie Davis.".
- 91020842 type "text".