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- 91109600 contributor B6431328.
- 91109600 contributor B6431329.
- 91109600 created "c1991.".
- 91109600 date "1991".
- 91109600 date "c1991.".
- 91109600 dateCopyrighted "c1991.".
- 91109600 description "Includes bibliographical references and index.".
- 91109600 extent "xviii, 299 p. :".
- 91109600 identifier "0442006764".
- 91109600 issued "1991".
- 91109600 issued "c1991.".
- 91109600 language "eng".
- 91109600 publisher "New York : Van Nostrand Reinhold,".
- 91109600 subject "647.94/068/8 20".
- 91109600 subject "Customer relations.".
- 91109600 subject "Hospitality industry.".
- 91109600 subject "Interpersonal relations.".
- 91109600 subject "TX911.3.C8 M37 1991".
- 91109600 title "Human relations for the hospitality industry / Robert J. Martin and Donald E. Lundberg.".
- 91109600 type "text".