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- 92034249 alternative "Customer satisfaction.".
- 92034249 alternative "Handbook for customer satisfaction.".
- 92034249 contributor B6651039.
- 92034249 contributor B6651040.
- 92034249 created "c1994.".
- 92034249 date "1994".
- 92034249 date "c1994.".
- 92034249 dateCopyrighted "c1994.".
- 92034249 description "Includes bibliographical references (p. 219-222) and index.".
- 92034249 extent "viii, 231 p. :".
- 92034249 identifier "0844234540 :".
- 92034249 issued "1994".
- 92034249 issued "c1994.".
- 92034249 language "eng".
- 92034249 publisher "Chicago, Ill. : American Marketing Association ; Lincolnwood, Ill., U.S.A. : NTC Business Books,".
- 92034249 subject "658.8/12 20".
- 92034249 subject "Consumer satisfaction Research.".
- 92034249 subject "Consumers Research.".
- 92034249 subject "HF5415.3 .D88 1994".
- 92034249 title "AMA handbook for customer satisfaction / Alan Dutka.".
- 92034249 type "text".