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- 92115817 alternative "Customer satisfaction.".
- 92115817 contributor B6701288.
- 92115817 created "1991 (1992 printing)".
- 92115817 date "(1992 printing)".
- 92115817 date "1991".
- 92115817 dateCopyrighted "1991".
- 92115817 description "Includes bibliographical references (p. 264-266).".
- 92115817 extent "x, 266 p. :".
- 92115817 identifier "4478370583 :".
- 92115817 issued "1991".
- 92115817 language "jpn".
- 92115817 publisher "Tōkyō : Daiyamondosha,".
- 92115817 subject "Consumer satisfaction.".
- 92115817 subject "HF5415.3 .K63 1991".
- 92115817 title "880-01 Kokyaku manzoku no kyōsō senryaku : kūkyoku no senryaku tēma e no chōsen ga hajimatta = Cutomer satisfaction / Takakuwa Ikutarō cho.".
- 92115817 type "text".