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- 93005513 contributor B6896097.
- 93005513 created "c1993.".
- 93005513 date "1993".
- 93005513 date "c1993.".
- 93005513 dateCopyrighted "c1993.".
- 93005513 description "Includes bibliographical references (p. 233-239) and index.".
- 93005513 extent "xviii, 250 p. :".
- 93005513 identifier "0873891376 (acid-free, recycled paper)".
- 93005513 issued "1993".
- 93005513 issued "c1993.".
- 93005513 language "eng".
- 93005513 publisher "Milwaukee, Wis. : ASQC Quality Press,".
- 93005513 subject "658.5/62 20".
- 93005513 subject "Consumer satisfaction.".
- 93005513 subject "HD62.15 .E36 1993".
- 93005513 subject "Industrial management.".
- 93005513 subject "Total quality management.".
- 93005513 title "Customer and market-driven quality management / Johnson A. Edosomwan.".
- 93005513 type "text".