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- 93013457 contributor B6905584.
- 93013457 created "c1994.".
- 93013457 date "1993".
- 93013457 date "c1994.".
- 93013457 dateCopyrighted "c1994.".
- 93013457 description "Includes bibliographical references (p. 118-127) and index.".
- 93013457 extent "xii, 132 p. :".
- 93013457 identifier "0442016352".
- 93013457 issued "1993".
- 93013457 issued "c1994.".
- 93013457 language "eng".
- 93013457 publisher "New York : Van Nostrand Reinhold,".
- 93013457 subject "658.5/62 20".
- 93013457 subject "HD62.15 .R44 1994".
- 93013457 subject "Total quality management Handbooks, manuals, etc.".
- 93013457 title "Quality : what makes it happen? / Norman B. Reilly.".
- 93013457 type "text".