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- 93029974 alternative "Customer service and support".
- 93029974 contributor B6924639.
- 93029974 contributor B6924640.
- 93029974 created "c1994.".
- 93029974 date "1994".
- 93029974 date "c1994.".
- 93029974 dateCopyrighted "c1994.".
- 93029974 description "Includes bibliographical references (p. 259-262) and index.".
- 93029974 extent "xxvi, 274 p. :".
- 93029974 identifier "1556236298".
- 93029974 issued "1994".
- 93029974 issued "c1994.".
- 93029974 language "eng".
- 93029974 publisher "Burr Ridge, Ill. : Irwin,".
- 93029974 subject "658.8/12 20".
- 93029974 subject "Consumer satisfaction.".
- 93029974 subject "Customer services Management.".
- 93029974 subject "HF5415.5 .A76 1994".
- 93029974 title "Customer service and support".
- 93029974 title "Outstanding customer service : implementing the best ideas from around the world / Colin G. Armistead, Graham Clark.".
- 93029974 type "text".