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- 93111401 contributor B6974681.
- 93111401 contributor B6974682.
- 93111401 contributor B6974683.
- 93111401 created "c1991.".
- 93111401 date "1991".
- 93111401 date "c1991.".
- 93111401 dateCopyrighted "c1991.".
- 93111401 description "Includes bibliographical references (p. 431-435).".
- 93111401 extent "xvi, 435 p. :".
- 93111401 issued "1991".
- 93111401 issued "c1991.".
- 93111401 language "eng".
- 93111401 publisher "Oak Brook, IL (2803 Butterfield Road, Oak Brook, IL 60521) : Council of Logistics Management,".
- 93111401 spatial "United States".
- 93111401 spatial "United States.".
- 93111401 subject "658.5 20".
- 93111401 subject "Consumer satisfaction United States.".
- 93111401 subject "HF5415.7 .B93 1991".
- 93111401 subject "Industrial productivity United States Measurement.".
- 93111401 subject "Physical distribution of goods United States Management.".
- 93111401 subject "Total quality management United States.".
- 93111401 title "Improving quality and productivity in the logistics process : achieving customer satisfaction breakthroughs / by Patrick M. Byrne, William J. Markham.".
- 93111401 type "text".