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- 93167428%2F%2Fr95 contributor B7030557.
- 93167428%2F%2Fr95 created "1992.".
- 93167428%2F%2Fr95 date "1992".
- 93167428%2F%2Fr95 date "1992.".
- 93167428%2F%2Fr95 dateCopyrighted "1992.".
- 93167428%2F%2Fr95 description "Includes bibliographical references (p. 268) and index.".
- 93167428%2F%2Fr95 extent "xvi, 274 p. :".
- 93167428%2F%2Fr95 identifier "0333557697".
- 93167428%2F%2Fr95 issued "1992".
- 93167428%2F%2Fr95 issued "1992.".
- 93167428%2F%2Fr95 language "eng".
- 93167428%2F%2Fr95 publisher "Houndmills, Basingstoke, Hampshire : Macmillan,".
- 93167428%2F%2Fr95 subject "658.8/12/019 20".
- 93167428%2F%2Fr95 subject "Consumer behavior.".
- 93167428%2F%2Fr95 subject "Customer services Psychological aspects.".
- 93167428%2F%2Fr95 subject "HF5415.5 .L96 1992".
- 93167428%2F%2Fr95 title "The psychology of customer care : a revolutionary approach / James J. Lynch.".
- 93167428%2F%2Fr95 type "text".