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- 93212500 contributor B7076427.
- 93212500 created "c1990.".
- 93212500 date "1990".
- 93212500 date "c1990.".
- 93212500 dateCopyrighted "c1990.".
- 93212500 description "Includes bibliographical references (p. 51-52).".
- 93212500 extent "52 p. ;".
- 93212500 identifier "0912879408".
- 93212500 isPartOf "Report (Center for Creative Leadership) ; no. 142.".
- 93212500 isPartOf "Report ; no. 142".
- 93212500 issued "1990".
- 93212500 issued "c1990.".
- 93212500 language "eng".
- 93212500 publisher "Greensboro, N.C. : Center for Creative Leadership,".
- 93212500 spatial "United States".
- 93212500 subject "Consumer Satisfaction".
- 93212500 subject "HD31 .S3253 1990".
- 93212500 subject "Industrial management United States Case studies.".
- 93212500 subject "Industrial management.".
- 93212500 subject "Production management.".
- 93212500 subject "Quality Control".
- 93212500 title "Redefining what's essential to business performance : pathways to productivity, quality, and service / Leonard R. Sayles.".
- 93212500 type "text".